Healthcare Associate - relevant experience required (January 2020)

Compensation

: $35,080.00 - $47,540.00 /year *

Employment Type

: Full-Time

Industry

: Healthcare - Allied Health



As an Accolade Health Assistant, you will be a trusted go-to resource who helps our clients with any issues related to their health or health benefits. You?ll have the opportunity to help clients get the right care at the right time? no problem is too big or too small.

*A day in the life?*

**Be a trusted advisor for our client?s healthcare needs by:**

- Engaging with clients and understanding their needs
- Understanding our clients? needs by being an active listener and communicator
- Operate from a perspective of truly caring about our clients and creating value for them
- Ability to listen, talk, and type all at once through multi-channel communications
- Be available when clients need us

**Delighting Clients**

- Create a personalized & memorable experience with Accolade
- Build relationships through listening, honesty and empathy
- Support clients by helping to translate their benefits package and care plans in a way that they can take appropriate actions
- Responsible for satisfying future and current client needs by delivering exceptional client service on a day to day basis
- Keep our promises

**Delivering Interventions**

- Support clients to navigate the complex health care system
- Working on behalf of our clients for their health care needs with others (vendors, carriers, providers, etc.)

**Driving better client outcomes**

- Leverage technology and internal resources to provide data-driven and fact-based information focused on getting to best results for clients
- Influence care by educating clients, providing options, and assisting with navigating the healthcare system
- Use problem solving and critical thinking capabilities to identify and understand barriers of care support clients
- Assist with improved health and financial outcomes
- Influence care by educating clients, providing options, and assisting with navigating the healthcare system
Associated topics: care, care assistant, certified medication aide, chha, clinical, crma, delivery room, labor, maternity, ward * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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