Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate..Supervises the proper selection utilization of Company assets in support of the Delivery drivers. Coordinates required repairs with proper departments as necessary.Interprets trains and consistently enforces company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. A plusCommunicates with Sales Management and Sales Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty.Maintains associate relations through regular department or pre- shift meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and submits and respond to ideas to improve associate engagement and enablement.Interprets trains and consistently enforces Company policies and procedures.Coordinates efforts with Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required.Performs management functions of staff selection, development, discipline, performance reviews and/or terminations.Performs the duties of associates supervised and other related duties as needed (and as qualified).Education And / Or ExperienceHigh school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and related experience.Two or Four year college degree in Business Management, Supply Chain Management or similar major preferred.Professional SkillsAbility to successfully engage and lead individual and team discussions and meetings.Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Working knowledge of Federal Motor Carrier Safety Regulations. A plusAbility to apply all relevant policies in a consistent, timely and objective manner.Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills.Ability to read, comprehends, write and speak English and Spanish. Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.Certificates, Licenses and Registrations:At least five (5) years of, either by a combination of work experiences or related training, direct experience delivering on the following expectations: ability to effectively research training materials; conduct root cause analysis; build meaningful action plans; and engage professional drivers, peers and leaders in a professional, effective manner. Must be able to effectively deliver training is one on one or in a large group settings.Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Working ConditionsThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other Operating facilities as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.EEO/AA Employer, Excellent Pay And Free BenefitsApplicants must be currently authorized to work in the United States.Beginning as Balducci s fruit stand in Greenwich Village in 1946, Baldor has maintained its original promise - curate and deliver the best and freshest foods in the world. We are now one of the largest importers and distributors of fresh produce and specialty foods in Northeast and Mid-Atlantic regions. Our rich history continues today. Baldor Specialty Foods is now located in Bronx, NY. We also have a second location in Chelsea, Massachusetts and a third location in Laurel, Maryland. Our recruitment strategy is to hire smart, energetic, talented individuals who are eager to take on new challenges! We are a progressive, growing company, rich in diversity. Whenever possible, we promote employees from within the company, and we value team member opinions. We provide training to all employees. Please see below for current openings and application instructions. Learn more about us at baldorfood.com Associated topics: dispatcher, fleet, fleet management, handler, management, manager, manager trainee, operations manager, supervisor, union
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.