Client Service Rep I (Decatur)


: $35,390.00 - $53,610.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Client Service Representative I (Bi-lingual Spanish/English) Summary: As a Client Center Representative I, you will be communicating with clients, internal and external business partners and will be required to answer questions, assist with and resolve issues for all clients. Candidates should be dynamic and ambitious individuals excited to interact with our clients. Essential Duties and Responsibilities: Inbound/outbound contacts from all clients and assisting the client using skills learned during on-the-job training. Learn main aspects of other internal departments gaining knowledge to better enhance the clients experience. Communicate with supervisor to drive user experience and client resolution. Professionally handle client escalation issues when required. Qualifications: Job Knowledge, Skills and Abilities: Capable of working in fast paced team environment.Ability to interact clearly with a vast client base on all socioeconomic levels. Education and Experience: High school diploma or GED required About Cox Automotive Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global companys 34,000-plus team members and family of brands, including Autotrader, Clutch Technologies,, Dealertrack, Kelley Blue Book, Manheim, NextGear Capital, VinSolutions, vAutoand Xtime,are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20billion. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Associated topics: client, client service, customer care representative, internship, phone, product support, representante de servicio al cliente, service specialist, system support, tsr * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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