Field Service Technician

Compensation

: $29,400.00 - $41,670.00 /year *

Employment Type

: Full-Time

Industry

: Manufacturing



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Position Function

  • As a Field Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records.

Role and Responsibilities

  • As a Field Service Technician for Overhead Door Corporation, you will service existing accounts by analyzing work orders, investigating complaints and resolving problems.

Additional responsibilities

  • Ordering and gathering components and parts.
  • Performing acceptance tests.
  • Suggesting improved methods and techniques to customers regarding door care and operation.
  • Recommending system improvements to customers.
  • Keeping service information confidential.
  • Participating in educational opportunities and reading professional publications to stay current on your technological knowledge.

Qualifications

  • As a Field Service Technician for Overhead Door Corporation, you must be punctual and professional.
  • Time management skills are essential to your success in this position.
  • Furthermore, you must have good verbal and interpersonal communication skills.

Additional requirements of the Field Service Technician include:

  • Door / Frame installation experience.
  • Electronics Troubleshooting experience.
  • Good analytical skills.
  • Knowledgeable about equipment maintenance and care.



Associated topics: breakdown, customer service, equipment, machine maintenance, maintenance technician, malfunction, millwright, repair, service technician, troubleshoot * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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